STORE TERMS
NEW PARTS
- New items are not necessarily in "mint" condition. They will range from excellent to mint condition.
- New parts are sourced from new sets or directly from lego (online orders or physical stores).
- Pieces may show signs of bulk packaging, storage, shipping, handling, etc. Anything worth mentioning will be noted in the item description.
- Parts are stored in a smoke-free, pet-free environment.
USED PARTS
- Do not expect used parts to look new. Some parts may be in excellent condition, but on average, expect used parts to show wear or slight discolorations. Broken, heavily scratched, chewed, markered pieces will not be sold, unless noted in the item description.
- Pictures can be emailed upon request.
MINIFIGURES
- NEW minifigures come either assembled or unassembled.
- USED minifigures will come assembled.
PAYMENT
- Only PayPal payments are accepted.
- Orders may be cancelled if payment is not made within 4 days.
SHIPPING
- We are only shipping to U.S. addresses.
- We only ship to your paypal address, so please verify that your paypal address is current and correct.
- We ship within 4 days of cleared payment (excluding weekends & holidays).
- Tracking will be provided for all orders.
- We ship USPS first class or priority mail, depending on the size and weight of order.
- For orders less than $99, shipping is a flat fee of $5.50.
- For orders $99 or more, shipping is free.
RETURNS & CANCELLATIONS
- Returns are accepted provided new parts have not been used (built or played with).
- A 20% restocking fee will be charged, and the buyer will be responsible for return shipping.
- Cancelled orders may get a refund minus a 3% PayPal fee.
FEEDBACK
- We strive for 100% Positive feedback for ALL orders.
- If there are any issues with your order (accuracy, quality, etc), please contact us and we will make it right.
THANK YOU for shopping at BBB Brick Store!